I would like to commend Karen; She was very courteous,
informative and professional. She has a fantastic
personality and is very patient. Also, Larry phoned me a
moment ago to insure the service I received previously
was acceptable. He was also very courteous and
professional. Prior to his call I received an e-mail. It
is very rare that I find outstanding customer service 3
times in one day.
Y.C., GA
Our Elementary School
PTO used a chain calling technique to inform our 350
parents of school cancellations due to inclement weather
(primarily snow days.) After informing the parents of
the ease of using Calling Post for our baseball league,
our parents are ecstatic about using Calling Post rather
than calling each other at 6:00 in the morning! Thank
you CallingPost!
L.R., OH
The last thing you
want is your phone to ring at 6 am on Saturday morning,
but if it is informing you that you can sleep a little
longer....that makes it okay. Our swim team was
preparing for a meet an hour and a half away which
meant an early morning for our family. The hosting
team's coach called our coach saying, "The pool was
closed due to contamination and they could not get the
levels balanced to swim." Callingpost saved the day for
our team by calling 125 sets of parents informing them
their day had changed and they didn't have to drive so
long only to be told to head back home. Thanks,
Callingpost.
B.L., GA
Customer Care –
400% Staff and 85% Coverage Increases
From day-one in 1995
CallingPost has always been about helping you,
the folks who are volunteering their time and energy.
The thousands of unsung heroes like you who are
doing good for others are the invisible backbone of our
free and blessed nation. In our desire to help
you help others, we have expanded our Customer Care to
include more staff (400%) and more hours (85%). Granted
CallingPost is easy to use, but on occasion there are
unique situations and questions. Whatever the need,
CallingPost is committed to being there when you need
us.
We also want to thank
you for your suggestions on how to improve CallingPost.
You can be assured that we appreciate all comments and
suggestions and take them very seriously. Please keep
them coming and we’ll do our best to continually improve
America’s
One-To-Many messaging service.
"Thanks for all your help," said the satisfied customer.
"If I have any more issues, what are your customer
service hours?"
"We're now available to serve you 24/7," responded the
customer care representative.
"Is that Eastern or Central?"
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